Africa
South Africa
Has historically processed one of the largest individual asylum caseloads in Africa, with claims decided by the Department of Home Affairs.
At a glance, for someone deciding whether to come here
Not tourist facts β the things that actually shape daily life while your case is pending and after it's decided.
How you could qualify to enter this system
- In-land asylum application at a designated Refugee Reception Office
How the process generally works
Applicants must apply at one of a limited number of Refugee Reception Offices, which can involve long waits simply to register a claim, followed by a status determination interview. Practical tip worth knowing: Durban has become the busiest reception office (about 29% of new applications nationally as of 2025), while Musina β often assumed to be the main entry-point office given its location near the Zimbabwe border β now processes only a small fraction of new applicants; many people bypass it and go straight to a major city office instead.
Step by step
Apply at a Refugee Reception Office
A limited number of offices nationwide β Durban currently handles the most new applications (about 29% as of 2025); Musina, despite being near the Zimbabwe border, now processes only a small share.
Fingerprinting and first interview
Conducted by a Refugee Reception Officer; form BI-1590 is completed.
Section 22 permit issued May be issued same-day, or you may be asked to return later
Legalizes your stay while the claim is decided, valid up to 6 months and renewable.
Status determination interview and decision
By Home Affairs.
Appeal, if refused Backlog of roughly 161,000 cases as of mid-2026 (about 71,000 active, 90,000 inactive/unaccounted-for)
To the refugee appeals authority (RAASA).
What you'll typically need
- Passport or ID if available
- Evidence supporting the claim
Support available while your case is decided
- Scalabrini Centre and other independent organizations offering legal and practical support in major cities
Registering a claim can itself take a long time due to limited office capacity β this is a well-documented, practical bottleneck, not just a formality, and has been the subject of court cases within South Africa. The appeals backlog specifically has been improving: active appeals fell from about 79,900 (end of 2024) to about 71,000 (end of 2025) after the appeals authority added staff and streamlined simpler cases β though including inactive cases, the total backlog was still around 161,000 as of mid-2026, so don't expect a fast resolution.
Common pitfalls
- Assuming Musina is the main entry office because of its location near the Zimbabwe border β most new applicants now go through other offices, especially Durban.
- Expecting a fast appeal outcome β RAASA's adjudication capacity was cut from 36 to 9 members following UNHCR funding cuts, though a 2025/26 push did clear over 19,000 backlog cases.
- Letting your Section 22 permit lapse β it must be actively renewed while your case is pending, and renewal isn't always straightforward to arrange on time.
Sources checked for this page
- GroundUp β asylum seeker appeal backlog β β checked 2026-09-04
- UNHCR South Africa β asylum-seeker rights and responsibilities β β checked 2026-09-04