Africa
Has historically processed one of the largest individual asylum caseloads in Africa, with claims decided by the Department of Home Affairs.
Not tourist facts β the things that actually shape daily life while your case is pending and after it's decided.
Applicants must apply at one of a limited number of Refugee Reception Offices, which can involve long waits simply to register a claim, followed by a status determination interview. Practical tip worth knowing: Durban has become the busiest reception office (about 29% of new applications nationally as of 2025), while Musina β often assumed to be the main entry-point office given its location near the Zimbabwe border β now processes only a small fraction of new applicants; many people bypass it and go straight to a major city office instead.
A limited number of offices nationwide β Durban currently handles the most new applications (about 29% as of 2025); Musina, despite being near the Zimbabwe border, now processes only a small share.
Conducted by a Refugee Reception Officer; form BI-1590 is completed.
Legalizes your stay while the claim is decided, valid up to 6 months and renewable.
By Home Affairs.
To the refugee appeals authority (RAASA).
Registering a claim can itself take a long time due to limited office capacity β this is a well-documented, practical bottleneck, not just a formality, and has been the subject of court cases within South Africa. The appeals backlog specifically has been improving: active appeals fell from about 79,900 (end of 2024) to about 71,000 (end of 2025) after the appeals authority added staff and streamlined simpler cases β though including inactive cases, the total backlog was still around 161,000 as of mid-2026, so don't expect a fast resolution.